by Syrow Editorial Team | Jul 8, 2020 | Startup, Tips
Behind every successful business, is an industrious entrepreneur. An individual with the vision and foresight to establish an enterprise that caters to evolving consumer demands. Whether its a B2B business or a B2C one, the rules are the same. A mature sorted head at...
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by Syrow Editorial Team | Jul 5, 2020 | Startup, Tips
Tough times bring out the best in us and there’s no better example of this, than the enterprising Startups that are battling the current CO-VID 19 pandemic with innovation and class. These unprecedented times have thrown up challenges even the top companies of the...
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by Syrow Editorial Team | Jun 29, 2020 | Customer Care, Startup, Tips
The current COVID-19 lockdown is triggering some long term changes in our professional lives, such as setting up and managing a remote customer support team. As more companies and employees are converting from the office-going to a work-from-home basis., we are...
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by Syrow Editorial Team | Jun 27, 2019 | Customer Care, Tips
The initial purpose of businesses utilizing social media platforms was to market their brands, ideas, products and services. However, due to the two-way nature of social media, businesses began hearing back from their customers – sometimes even instantly and with no...
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by Syrow Editorial Team | May 20, 2019 | Customer Care, Tips
The Business Process Outsourcing (BPO) sector is the second largest from the Indian IT/ITES industry, of which Customer Service is the largest contributor. The reasons for this, naturally, include all the benefits that international companies obtain by choosing to...
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by Syrow Editorial Team | May 8, 2019 | Customer Care, Tips
Every few years, new challenges crop up in handling customer base. Earlier, they could contact you to inquire or report a grievance in limited ways. Today, it all depends on the nature, preference and demographics of a customer how they talk to you and more...
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