by Syrow Editorial Team | Jun 11, 2021 | Knowledge Base, Tips
It’s the age of Digital Transformation and businesses across industry, are upping their game to stay relevant and effective. Financial entities such as banks and loan providers are faced with challenges of their own. SME pain points regarding lending establishments...
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by Syrow Editorial Team | Jun 3, 2021 | Customer Care, Success Stories, Tips
The Hospitality sector is one of the worst hit in India and the world. The second wave has pushed some of the top hotel chains to shut shop. Cities most affected include Bengaluru, Mumbai and Pune. However, restaurants, shared accommodation set-ups and boutique hotels...
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by Syrow Editorial Team | May 25, 2021 | Customer Care, Knowledge Base
Consumers have been pushed to rapidly accept digitization during the pandemic and Real Estate customers are a definite inclusion in this trend. This has resulted in Real Estate Developers utilizing technology, especially AI, in innovative ways to enhance the entire...
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by Syrow Editorial Team | May 16, 2021 | Customer Care, Tips
As the automotive industry changes, car companies are realizing the importance of top ranking CX in staying relevant and ahead of competition. Factors such as digitization, car hiring apps and increased traffic on the roads are affecting the sale of cars. Companies...
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by Syrow Editorial Team | May 12, 2021 | Knowledge Base
It has been noticed that optimum CX takes more than merely setting up a sound sales or customer service outsource team. The idea of excellent Customer Experience Management should be apparent across all organizational function areas to be able to offer it via every...
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