by Syrow Editorial Team | Jan 14, 2022 | Customer Care, Tips, Uncategorized
As we ease into 2022, an analytical look back at 2021, throws light on some interesting facts about customers. You may know some of these trends while others may be new to you. Either way, we’ve identified 5 factors which were not so apparent in earlier years and...
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by Syrow Editorial Team | May 16, 2021 | Customer Care, Tips
As the automotive industry changes, car companies are realizing the importance of top ranking CX in staying relevant and ahead of competition. Factors such as digitization, car hiring apps and increased traffic on the roads are affecting the sale of cars. Companies...
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by Syrow Editorial Team | May 12, 2021 | Knowledge Base
It has been noticed that optimum CX takes more than merely setting up a sound sales or customer service outsource team. The idea of excellent Customer Experience Management should be apparent across all organizational function areas to be able to offer it via every...
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by Syrow Editorial Team | May 3, 2021 | Customer Care
Customers experience businesses via brands. And no platform in the digital age enables brands to speak to their audiences better than social media. A brand’s voice, values and messaging can be depicted most accurately through the social media platform you choose....
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by Syrow Editorial Team | Apr 28, 2021 | Knowledge Base
If you’ve not heard the term ‘Customer Experience Transformation’, you’ve probably come across the phrase ‘Employee Experience Transformation’. Though the later phrase sounds like its about your employees rather than your customers, it still means improving your...
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