by Syrow Editorial Team | Aug 26, 2021 | Uncategorized
Syrow has recently joined hands with Cashfree, the next generation payment solution company, via a seamless API integration. This strategic move is designed to benefit Syrow’s and Cashfree’s wide and fast growing ecommerce customer base, with issues primarily related...
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by Syrow Editorial Team | Jun 22, 2021 | Uncategorized
As your business competes for the most valuable space called the customer’s mind, you want to make sure you’re not leaving out anything. This is why you wish to deliver omnichannel customer service. That’s because to drive growth and ring in revenue, your business...
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by Syrow Editorial Team | Jun 16, 2021 | Uncategorized
In the strongly competitive world today, your business works hard to survive and grow. And keeping your customers happy is unarguably the most important factor responsible for the growth of your organization. As a result, providing great customer support is no longer...
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by Syrow Editorial Team | Apr 21, 2021 | Knowledge Base, Tips, Uncategorized
In these times, the first step to enhancing a positive CX is, of course, to go digital. When your target customers, offerings, competitors and communities are all in one place (ie: the internet), it makes it easier to target, track, respond, evolve and measure CX....
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by Syrow Editorial Team | Feb 20, 2021 | Uncategorized
The role that humans play in delivering positive customer experiences may be lessening but its not over. In fact, there are some areas that humans are better than machines. But the same holds true vice versa… The way AI bots sift through data and offer...
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by Syrow Editorial Team | Feb 12, 2021 | Uncategorized
The classic communication debacle of using a ‘no’ over a ‘yes’ spans across human interactions. The purpose of a ‘no’ however remains the same – to express assertion, gain respect and take back the charge in a conversation. However with customers, the art of...
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