by Syrow Editorial Team | Apr 1, 2020 | Startup, Uncategorized
The tendency to sacrifice a somewhat safe but reliable job in search of converting one’s passion into a long term career option is not a trend! Trends come and go but India’s entrepreneurship bug is here to stay. There are many facilitating reasons for this –...
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by Syrow Editorial Team | Mar 20, 2020 | Customer Care
The results are out! Retaining customers is more cost-effective than acquiring new ones. This is a global fact that cannot be denied. But how does one ensure loyal and happy customer journeys and repeat business? By going the entire way and not leaving a customer...
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by Syrow Editorial Team | Jul 27, 2019 | Customer Care, Startup
A start-up company or a budding business venture is not an uncommon feature in today’s times. With the right kind of resources available and the gumption to shift from the more traditional service-oriented job, more and more ventures are taking actual form and...
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by Syrow Editorial Team | Jul 20, 2019 | Customer Care
‘Customer Support’ and ‘After Sales’ service are the key to growth and future development of businesses in this age of cut-throat competition. Thanks to modern-day technology, there are several tools now at the disposal of business owners, that they can make good use...
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by Syrow Editorial Team | Jul 13, 2019 | Clients, Customer Care, Startup, Success Stories
So, are you an enterprise considering moving from in-house to external sales or customer service? How do you start comparing your in-house apples to those outsourced oranges? What math should go into the business case around call centre outsourcing costs India and the...
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