by Syrow Editorial Team | Nov 27, 2021 | Customer Care, Knowledge Base
Sounds counterproductive? After all, in business, what can be more important than a sale, right? Well, experience has taught us that securing a sale is a short term benefit while customer support can result in multiple advantages. As a business, if you are placed in a...
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by Syrow Editorial Team | Apr 25, 2021 | Customer Care, Tips
Every business experiences happy and disappointed customers. Some things are in your hands while others are not. We understand that there are too many variables in running a successful venture, each one independent of another. Inventory issues, product quality, e...
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by Syrow Editorial Team | Feb 12, 2021 | Uncategorized
The classic communication debacle of using a ‘no’ over a ‘yes’ spans across human interactions. The purpose of a ‘no’ however remains the same – to express assertion, gain respect and take back the charge in a conversation. However with customers, the art of...
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