Positive Business Aspects of COVID-19 That You May Not Be Aware Of
The global COVID 19 pandemic that is transforming the way we live, earn and socialise, is doing so in small, definitive steps. If we study these steps individually, we will…
6 Essential Entrepreneurial Skills For Today’s Businessperson
Behind every successful business, is an industrious entrepreneur. An individual with the vision and foresight to establish an enterprise that caters to evolving consumer demands. Whether its a B2B business…
5 Promising Sectors for Entrepreneurs and Startups in 2021
What can entrepreneurs and startups expect when the global economic machinery comes to a grinding halt? Back home in India, we’ve been witnessing the business ecosystem along with the government…
Best Business Strategies For Indian Startups During Co-vid
Tough times bring out the best in us and there’s no better example of this, than the enterprising Startups that are battling the current CO-VID 19 pandemic with innovation and…
Choosing the best Cloud Telephony for your Customer Support
Cloud Telephony is a technologically refined method of communication that enables a host of traditional and new-age services towards improved Customer Support Services. Let’s find out what role Cloud Telephony…
How to Set-up and Manage a Remote Customer Support Team
Remote customer support teams can provide top end services when provided with adequate knowledge, cloud-based systems, time management & project projectment tools, performance metrics and regular client interactions.
Startup
Top 4 ‘Easy to Start Small Businesses’ for Startup Entrepreneurs
The tendency to sacrifice a somewhat safe but reliable job in search of converting one’s passion into a long term career option is not a trend! Trends come and go…
Customer Care
4 After Sales Customer Support Tricks To Keep Your Customers Happy
The results are out! Retaining customers is more cost-effective than acquiring new ones. This is a global fact that cannot be denied. But how does one ensure loyal and happy…
Startup
Top 5 growth hacks for Start-up success!
A start-up company or a budding business venture is not an uncommon feature in today’s times. With the right kind of resources available and the gumption to shift from the…
Customer Care
How to improve customer’s live chat experience?
‘Customer Support’ and ‘After Sales’ service are the key to growth and future development of businesses in this age of cut-throat competition. Thanks to modern-day technology, there are several tools…