by Syrow Editorial Team | Nov 27, 2021 | Customer Care, Knowledge Base
Sounds counterproductive? After all, in business, what can be more important than a sale, right? Well, experience has taught us that securing a sale is a short term benefit while customer support can result in multiple advantages. As a business, if you are placed in a...
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by Syrow Editorial Team | Mar 11, 2021 | Customer Care, Tips
Every business, whether it is a service-oriented or product selling one, needs a robust customer support program. Your profits depend on your customers and not keeping them happy can result in a failed or slow business. A comprehensive customer support system includes...
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by Syrow Editorial Team | Jul 2, 2020 | Customer Care, Startup
Cloud Telephony is a technologically refined method of communication that enables a host of traditional and new-age services towards improved Customer Support Services. Let’s find out what role Cloud Telephony plays today and how you can choose the best Cloud...
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by Syrow Editorial Team | Jun 29, 2020 | Customer Care, Startup, Tips
The current COVID-19 lockdown is triggering some long term changes in our professional lives, such as setting up and managing a remote customer support team. As more companies and employees are converting from the office-going to a work-from-home basis., we are...
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