Why Remote Working Is Gaining Popularity Among GenZ Workers
GenZ workers are the ones who were born between 1995 and 2015. Today, there are between 5 and 25 years of age. They form the new brigade of current and…
Do You Know The 4 Top Factors That Affect Investors?
Knowing the mind of investors is half the battle won in gaining sound financial backing. Often, Startup CEO’s are so occupied with setting up their new businesses, that they tend to…
Do You Know The Latest Online Market Research Tools Helping All Startups?
If customer is king, market research is like a deep conversation with royalty! The purpose of this talk would be to understand his habits, preferences and thought processes. The idea…
Do You Know the 5 Business Mistakes That All Startups Should Learn From?
Some businesses fail, others work. That’s just how it goes. Though some businessmen would like to attribute success or failure to luck or fate, the facts show another story… If…
Positive Business Aspects of COVID-19 That You May Not Be Aware Of
The global COVID 19 pandemic that is transforming the way we live, earn and socialise, is doing so in small, definitive steps. If we study these steps individually, we will…
6 Essential Entrepreneurial Skills For Today’s Businessperson
Behind every successful business, is an industrious entrepreneur. An individual with the vision and foresight to establish an enterprise that caters to evolving consumer demands. Whether its a B2B business…
Best Business Strategies For Indian Startups During Co-vid
Tough times bring out the best in us and there’s no better example of this, than the enterprising Startups that are battling the current CO-VID 19 pandemic with innovation and…
How to Set-up and Manage a Remote Customer Support Team
Remote customer support teams can provide top end services when provided with adequate knowledge, cloud-based systems, time management & project projectment tools, performance metrics and regular client interactions.
Customer Care
Why Customer Service via Social Media is so Effective
The initial purpose of businesses utilizing social media platforms was to market their brands, ideas, products and services. However, due to the two-way nature of social media, businesses began hearing…
Customer Care
Why India is Still a Top Outsourcing Destination?
The Business Process Outsourcing (BPO) sector is the second largest from the Indian IT/ITES industry, of which Customer Service is the largest contributor. The reasons for this, naturally, include all…