by Syrow Editorial Team | Jul 2, 2020 | Customer Care, Startup
Cloud Telephony is a technologically refined method of communication that enables a host of traditional and new-age services towards improved Customer Support Services. Let’s find out what role Cloud Telephony plays today and how you can choose the best Cloud...
more >
by Syrow Editorial Team | Jun 29, 2020 | Customer Care, Startup, Tips
The current COVID-19 lockdown is triggering some long term changes in our professional lives, such as setting up and managing a remote customer support team. As more companies and employees are converting from the office-going to a work-from-home basis., we are...
more >
by Syrow Editorial Team | Apr 1, 2020 | Startup, Uncategorized
The tendency to sacrifice a somewhat safe but reliable job in search of converting one’s passion into a long term career option is not a trend! Trends come and go but India’s entrepreneurship bug is here to stay. There are many facilitating reasons for this –...
more >
by Syrow Editorial Team | Jul 27, 2019 | Customer Care, Startup
A start-up company or a budding business venture is not an uncommon feature in today’s times. With the right kind of resources available and the gumption to shift from the more traditional service-oriented job, more and more ventures are taking actual form and...
more >
by Syrow Editorial Team | Jul 13, 2019 | Clients, Customer Care, Startup, Success Stories
So, are you an enterprise considering moving from in-house to external sales or customer service? How do you start comparing your in-house apples to those outsourced oranges? What math should go into the business case around call centre outsourcing costs India and the...
more >
by Syrow Editorial Team | Jun 24, 2019 | Customer Care, Startup
Your company is in its emergent, initial stages. There’s much to be done in merely setting up operations. Capital is limited, people are few and production is not at full capacity, yet. How important is it then to actively invest and action customer service...
more >
