by Syrow Editorial Team | Feb 24, 2022 | Customer Care, Hiring
Your frontline customer support agents are those employees that your customers interact with every time they approach your company. This could be for the purpose of gaining further information, resolving queries, expressing grievances or other such instances that...
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by Syrow Editorial Team | May 12, 2021 | Knowledge Base
It has been noticed that optimum CX takes more than merely setting up a sound sales or customer service outsource team. The idea of excellent Customer Experience Management should be apparent across all organizational function areas to be able to offer it via every...
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