by Syrow Editorial Team | Nov 24, 2021 | Customer Care, Knowledge Base
At the onset, let’s understand that Real-time support is no longer a luxury, it is an expectation. Consumer patience is getting shorter and if you snooze, you truly lose! Not only the current dispute or squabble, but possibly the prospect of sales, now or forever....
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by Syrow Editorial Team | Nov 30, 2020 | Knowledge Base
The value offered by Robotic Process Automation is being realized by businesses globally. As an addition to their customer support systems, RPA drops costs and boosts customer service in multiple ways. To briefly understand RPA – its a system of tools that...
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