by Syrow Editorial Team | May 14, 2022 | Knowledge Base
The idea of utilising information about your customers to make them feel understood, special and motivated, is not new. Most consumers are aware that companies collect, assess, sort and use their data, at any given opportunity, for business purposes. Yet, when a...
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by Syrow Editorial Team | Apr 19, 2022 | Knowledge Base
Want to get your customers hooked onto your brand? It’s easy – just reward them! But is it really that simple to lock in customer loyalty and ensure that it lasts? And will that extra time and money spent in offering discounts and gifts truly pay off? To ease...
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by Syrow Editorial Team | Jul 28, 2021 | Clients, Customer Care, Hiring, Knowledge Base, Tips
“Do what you do so well that they will want to see it again and bring their friends.” –Walt Disney Customer satisfaction is about how your customers feel about your brand or offerings. Customer loyalty, on the other hand, is the attitude that ensures your...
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