by Syrow Editorial Team | Jul 7, 2021 | Clients, Customer Care, Knowledge Base, Tips
For all the efforts your support teams put in to delight the customer profitably, one fact often goes unnoticed: language. By assuming that your customers fully understand the language your teams speak, you might be losing out on more opportunities than you can...
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by Syrow Editorial Team | Jul 1, 2021 | Clients, Customer Care, Knowledge Base, Tips
One of the biggest challenges for modern businesses is to build differentiators that will win customer loyalty. Businesses used to rely on product quality as the key differentiator till now. However, a great product is no longer enough today. Chances are at least a...
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by Syrow Editorial Team | Jun 20, 2021 | Knowledge Base, Tips
Traditionally, our education system has been somewhat unaware and estranged from the concept of customer service. However, with increased privatization, digitization, globalization and competition, Indian schools and colleges are now acknowledging the importance of...
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by Syrow Editorial Team | Jun 11, 2021 | Knowledge Base, Tips
It’s the age of Digital Transformation and businesses across industry, are upping their game to stay relevant and effective. Financial entities such as banks and loan providers are faced with challenges of their own. SME pain points regarding lending establishments...
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by Syrow Editorial Team | May 25, 2021 | Customer Care, Knowledge Base
Consumers have been pushed to rapidly accept digitization during the pandemic and Real Estate customers are a definite inclusion in this trend. This has resulted in Real Estate Developers utilizing technology, especially AI, in innovative ways to enhance the entire...
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by Syrow Editorial Team | May 12, 2021 | Knowledge Base
It has been noticed that optimum CX takes more than merely setting up a sound sales or customer service outsource team. The idea of excellent Customer Experience Management should be apparent across all organizational function areas to be able to offer it via every...
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