by Syrow Editorial Team | Mar 12, 2019 | Customer Care, Knowledge Base
Many new age businesses have discovered the benefits of outsourcing their customer care needs. Contrary to some beliefs, the main advantage of outsourcing this vital function is to save money. India is the top country to which global businesses outsource mainly due to...
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by Syrow Editorial Team | Mar 6, 2019 | Customer Care, Knowledge Base
Why are so many companies uneasy with the thought of outsourcing their customer service? Is it entirely due to bad past experiences or general misconceptions? Negative experiences are difficult to undo but if the reasons holding you back from utilising third-party...
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by Syrow Editorial Team | Nov 10, 2018 | Customer Care, Knowledge Base, Tips
Businesses are usually keen on executing and managing their business operations through their in-house teams. But as the company business begins to expand and thrive decision makers find it very challenging to manage their time as well as maintain productivity. At...
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by Syrow Editorial Team | Nov 10, 2018 | Customer Care, Knowledge Base, Tips
When you talk about call center companies most business owners do not have a good perception about it. In the meantime, companies have overcome workforces scrambling to get answers which is not freely accessible. The in-house callers do not really provide valued...
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by Syrow Editorial Team | Nov 10, 2018 | Customer Care, Knowledge Base, Tips
All of us want our business to grow and maintain a good reputation of our company. Especially when it comes to customer service, you have to focus on customer satisfaction and convenience along with maintaining a reasonable budget for it. Irrespective of whether it be...
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by Syrow Editorial Team | Nov 10, 2018 | Customer Care, Knowledge Base, Tips
Fulfilling any kind of business venture means scheduling an appointment. The appointment is what makes or breaks a company when it comes to the business world. Making sales becomes even more efficient when appointments are made and you have a word with the prospect...
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