by Syrow Editorial Team | Mar 24, 2025 | Customer Care, Knowledge Base
Best Outsourcing Customer Support & AI-Powered Services Summary India has come into view as a world leader in Outsourcing customer care services. With its huge talent bank of skilled professionals, advanced technology and affordable solutions, India is the...
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by Syrow Editorial Team | May 16, 2022 | Customer Care, Knowledge Base
Nearing the half yearly mark of 2022, we decided to take stock and find out if we’ve missed any CX trends that could make the rest of your year better. When business strategies require complete redefinition due to massive changes in consumer habits, usage and...
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by Syrow Editorial Team | May 14, 2022 | Knowledge Base
The idea of utilising information about your customers to make them feel understood, special and motivated, is not new. Most consumers are aware that companies collect, assess, sort and use their data, at any given opportunity, for business purposes. Yet, when a...
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by Syrow Editorial Team | Apr 19, 2022 | Knowledge Base
Want to get your customers hooked onto your brand? It’s easy – just reward them! But is it really that simple to lock in customer loyalty and ensure that it lasts? And will that extra time and money spent in offering discounts and gifts truly pay off? To ease...
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by Syrow Editorial Team | Apr 9, 2022 | Knowledge Base, Tips
Social media has become a crucial support channel in these times. Customers prefer to interact with their brands through social platforms and social messaging apps. This is applicable to both positive, and not-so-happy instances. Customers basically like the...
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by Syrow Editorial Team | Feb 7, 2022 | Knowledge Base
Chat windows and support pop ups are not new. In fact, live chat support has its origins dating back to the 1970’s. That’s even before the internet entered the picture! Which is why consumers, across age groups and geographies, are familiar with chat support...
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