by Syrow Editorial Team | Feb 4, 2019 | Customer Care, Tips
If you’re a Start-up company or a Mid-Sized Enterprise thinking about outsourcing your customer service department, you are not alone! You will be soon in that popular pool of varied companies gaining multiple benefits that outsourcing brings with it for a variety of...
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by Syrow Editorial Team | Jan 22, 2019 | Customer Care
Organizations invest a large sum of money to set-up an established call centre. Though outsourcing the call-centre services is a trend, however keeping in the mind the key parameters that help in achieving a grand success for your company shouldn’t be ignored. When we...
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by Syrow Editorial Team | Jan 16, 2019 | Customer Care, Hiring, Tips
Outsourcing is a business practice in which a company hires another company or an individual to perform tasks, handle operations or provide services that are either usually executed or had previously been done by the company’s own employees. On similar lines is...
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by Syrow Editorial Team | Dec 10, 2018 | Customer Care, Tips
Yes! So you got the order, and the Client is yours. Great news indeed! Now comes the actual action. Imagine if you come across an Organisation which caters to all your needs and fulfill all the deliverables at the expected timeframe without causing any kind of hassle...
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by Syrow Editorial Team | Nov 10, 2018 | Customer Care, Knowledge Base, Tips
Businesses are usually keen on executing and managing their business operations through their in-house teams. But as the company business begins to expand and thrive decision makers find it very challenging to manage their time as well as maintain productivity. At...
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by Syrow Editorial Team | Nov 10, 2018 | Customer Care, Knowledge Base, Tips
When you talk about call center companies most business owners do not have a good perception about it. In the meantime, companies have overcome workforces scrambling to get answers which is not freely accessible. The in-house callers do not really provide valued...
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