by Syrow Editorial Team | Jul 2, 2020 | Customer Care, Startup
Cloud Telephony is a technologically refined method of communication that enables a host of traditional and new-age services towards improved Customer Support Services. Let’s find out what role Cloud Telephony plays today and how you can choose the best Cloud...
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by Syrow Editorial Team | Jun 29, 2020 | Customer Care, Startup, Tips
The current COVID-19 lockdown is triggering some long term changes in our professional lives, such as setting up and managing a remote customer support team. As more companies and employees are converting from the office-going to a work-from-home basis., we are...
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by Syrow Editorial Team | Mar 20, 2020 | Customer Care
The results are out! Retaining customers is more cost-effective than acquiring new ones. This is a global fact that cannot be denied. But how does one ensure loyal and happy customer journeys and repeat business? By going the entire way and not leaving a customer...
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by Syrow Editorial Team | Jul 27, 2019 | Customer Care, Startup
A start-up company or a budding business venture is not an uncommon feature in today’s times. With the right kind of resources available and the gumption to shift from the more traditional service-oriented job, more and more ventures are taking actual form and...
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by Syrow Editorial Team | Jul 20, 2019 | Customer Care
‘Customer Support’ and ‘After Sales’ service are the key to growth and future development of businesses in this age of cut-throat competition. Thanks to modern-day technology, there are several tools now at the disposal of business owners, that they can make good use...
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by Syrow Editorial Team | Jul 13, 2019 | Clients, Customer Care, Startup, Success Stories
So, are you an enterprise considering moving from in-house to external sales or customer service? How do you start comparing your in-house apples to those outsourced oranges? What math should go into the business case around call centre outsourcing costs India and the...
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