by Syrow Editorial Team | Nov 30, 2021 | Customer Care, Knowledge Base
Friendly, yet informative and easy-to-read customer support emails can be tricky to write. Even the most experienced business communication experts can run out of exciting and positive ways to portray the right messaging. Added to which, the purpose of a bunch of...
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by Syrow Editorial Team | Nov 27, 2021 | Customer Care, Knowledge Base
Sounds counterproductive? After all, in business, what can be more important than a sale, right? Well, experience has taught us that securing a sale is a short term benefit while customer support can result in multiple advantages. As a business, if you are placed in a...
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by Syrow Editorial Team | Nov 25, 2021 | Uncategorized
Two innovative After Sales and Customer Support players, namely 247around and Syrow, are collaborating on their services. 247around are experts in the home appliance post purchase sector and are equipped to perform any tasks right from installation till disposal. They...
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by Syrow Editorial Team | Nov 24, 2021 | Customer Care, Knowledge Base
At the onset, let’s understand that Real-time support is no longer a luxury, it is an expectation. Consumer patience is getting shorter and if you snooze, you truly lose! Not only the current dispute or squabble, but possibly the prospect of sales, now or forever....
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by Syrow Editorial Team | Oct 27, 2021 | Clients, Customer Care, Hiring, Knowledge Base, Tips
In a very short time, customer support has come a long way – from a single phone number or email address, to contact centers with dozens, hundreds, or even thousands of employees. In the early days, a support role was considered a “starter job” because most people...
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