by Syrow Editorial Team | Mar 20, 2020 | Customer Care
The results are out! Retaining customers is more cost-effective than acquiring new ones. This is a global fact that cannot be denied. But how does one ensure loyal and happy customer journeys and repeat business? By going the entire way and not leaving a customer...
more >
by Syrow Editorial Team | Jul 27, 2019 | Customer Care, Startup
A start-up company or a budding business venture is not an uncommon feature in today’s times. With the right kind of resources available and the gumption to shift from the more traditional service-oriented job, more and more ventures are taking actual form and...
more >
by Syrow Editorial Team | Jul 20, 2019 | Customer Care
‘Customer Support’ and ‘After Sales’ service are the key to growth and future development of businesses in this age of cut-throat competition. Thanks to modern-day technology, there are several tools now at the disposal of business owners, that they can make good use...
more >
by Syrow Editorial Team | Jul 13, 2019 | Clients, Customer Care, Startup, Success Stories
So, are you an enterprise considering moving from in-house to external sales or customer service? How do you start comparing your in-house apples to those outsourced oranges? What math should go into the business case around call centre outsourcing costs India and the...
more >
by Syrow Editorial Team | Jul 5, 2019 | Customer Care
As you begin to grow your business to the next level of accomplishment, you will naturally realize the importance of customer service. If you’re handling the entire customer support show by yourself, you may at some point need to outsource this function, owing to an...
more >
