USA: +1 225 577 5522 . UK: +44 772 331 5522 . IND: +91 7654 365 365 info@syrow.com

Struggling with Customer Support?

Choose Syrow’s Call Center Outsourcing Solution for Seamless Customer Experience.

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Benefits of Partnering with Syrow

Quick Resolutions

Our team is experienced at short turnaround time adhering to the Client SLAs

Affordable

We account for significant cost savings by providing solutions at affordable price

Personalised

Our team has domain-specific experts to offer customised support to every business

Multilingual Support

Our team speaks various languages empowering them to cater to a
PAN India customer base

End-to-End Management

Our team will manage escalations comprehensively, giving you relief from follow-ups

Decision-making

Receive timely updates, helping in decision-making that significantly supports the business

Flexible Plans

Our plans are flexible so you can upgrade/downgrade according to seasonal needs

Experienced Workforce

Our team is trained to possess the knowledge and skills to handle all your customer queries

Get 24/7 Support Across

Voice Support

Handling 24/7 inbound phone calls

Semi-voice Support

Handling 24/7 emails, tickets, digital marketing leads or 24/7 WhatsApp and web chats

Syrow Pricing

Discover our voice / semi-voice packages

Entry

Starting from
₹25,999 / month
for 120 minutes

N

Upto 60 calls

N

₹12,999 base price for 60 minutes

Economy

Starting from
₹38,997 / month
for 180 minutes
N

From 90 to 240 calls

N
Extendable up to 480 minutes
N
₹12,999 base price for 60 minutes

Executive

Starting from
₹1,07,991 / month
for 540 minutes
N
From 270 to 420 calls
N
Extendable up to 840 minutes
N

₹11,999 base price for 60 minutes

Enterprise

Starting from
₹1,75,984 / month
for 960 minutes
N
Above 480 calls
N
Extendable on demand
N
₹10,999 base price for 60 minutes

Most Popular

Entry

Starting from
₹25,999 / month
for 120 minutes

N
Handles Emails/Tickets/Leads or Web/WhatsApp Chats
N
Make outbound calls if needed
N
₹12,999 base price for 60 minutes

Economy

Starting from
₹38,997 / month
for 180 minutes

N
Handles Emails/Tickets/Leads or Web/WhatsApp Chats
N
Make outbound calls if needed
N
Extendable up to 480 minutes
N
₹12,999 base price for 60 minutes

Executive

Starting from
₹1,07,991 / month
for 540 minutes

N
Handles Emails/Tickets/Leads or Web/WhatsApp Chats
N
Make outbound calls if needed
N
Extendable up to 840 minutes
N

₹11,999 base price for 60 minutes

Enterprise

Starting from
₹1,75,984 / month
for 960 minutes
N
Handles Emails/Tickets/Leads or Web/WhatsApp Chats
N
Make outbound calls if needed
N
Extendable on demand
N
₹10,999 base price for 60 minutes

Most Popular

What our clients say

Every product attains its best outcome when the process administer the best customer support for its customer satisfaction, While looking for the same for our product we came across Team Syrow. The team understood the process, was very co-operative and understanding. The best part was they equally focused on the quality of service as we wanted.

Inito

Syrow has smart, young professionals with clear understanding of the requirement. Their approach, curiosity and the eagerness to enhance and to effectively communicate on a consistent basis is worth commending. Looking forward to many more Great Customer Experiences. We recomment to our Partners to try SYROW service. Cheers to the team !!!

Exotel

Delivering Real Estate domain knowledge to property seekers through call centre’s inbound solution was difficult. We tried multiple service providers; but no one could match our expectation apart from SYROW. Yes, SYROW Team made it possible by understanding the core issues & worked hard in delivering quality service for us. I would recommend all the Real Estate Developers.

Homz N Space

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About Us

Syrow is your ideal contact center outsourcing solution. We specialise in various voice and semi-voice customer experience services that are fully flexible. Striving to provide the best customer experience, we offer multilingual, 24/7 support and more.

Frequently Asked Questions

Are there any long-term contracts?
This is one critical aspect that sets us apart from competition. We work with our Clients on a ‘pay-as-you-go’ service model. We offer month-to-month services, and Clients are billed at the start of the current month and the service can be cancelled or extended at any time with one month notice in advance. For us, trust and implicit faith of our Clients in our abilities is what keeps a business relationship going for years even with or without a contract.
Can we change plans in line with our business volume?
We offer a flexible pricing model wherein Clients are not locked into any plan and can upgrade or downgrade at the end of the term. Our Customer Relationship Managers are always there to guide you with regard to the best plan that suits your business plan precisely.
Are there any cancellation charges?
No, there are no cancellation charges as we work on a ‘pay-as-you-go’ model. But cancellation does not entitle to a full or partial refund.
How do you ensure data security?
For us, information security is sacrosanct and all our data centres are ISO certified and PCI compliant. They are hosted in a data centre with 24-hour surveillance and biometric security.
What is the composition of your staff?

We have professionals with a wide variety of skills on-board to cater to the needs of our Clients. Some of them are multi-lingual while still others have experience working in diverse geographies and time-zones. By leveraging the experience and expertise of our Executives, we have ushered best practices in Syrow that ensure a personalized yet professional response to Customers whenever they need with 24hr Customer Service.

How do I as a business owner estimate my call volume?
We offer daily and weekly reports to our Clients that gives them a clear idea of their average call volume and average call duration. By extrapolating these figures, you will get an idea what is working our and what is not, also the daily/monthly call volume of your Business. You can then scale up resources with Syrow in consultation with our experts.
What is the billing procedure?
At Syrow, we work on a monthly billing format. We accept online payments made through credit cards, debit cards and net banking. Should you want to make a payment through cheque or any other offline mode, please contact the Account Manager by calling or sending an email to them or to support@syrow.com for further assistance.
How do you handle the attrition?
Given the slow growth in the global economy, we are witnessing low incidences of employees job-hopping as it is fraught with risks. And employees now tend to stay on with small and mid-size companies longer as they find the bigger ones quite bureaucratic. Syrow hire people with a go-getter attitude, who desire the freedom and growth that a Start-Up offers.
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