Here’s how not to handle customer complaints: In 2018, a customer ordered three cartons of toilet paper from the world’s…
The fundamental aim of establishing a contact center is to provide seamless resolutions to the customers. And to achieve this,…
“A mistake is only a mistake if you don’t learn from it. Otherwise it is a lesson.” --Unknown Individuals make…
“Clients do not come first. Employees come first. If you take care of your employees, they will take care of…
Customers are the lifeline of your business. So naturally, you make every effort to acquire more customers. While there’s nothing…