Customer Service

Are Your Employees Really Your Most Important Asset?

 “Clients do not come first. Employees come first. If you take care of your employees, they will take care of…

4 years ago

Royal Treatment for New Customers vs Rewards for Existing Customers

Customers are the lifeline of your business. So naturally, you make every effort to acquire more customers. While there’s nothing…

4 years ago

Is Your Organization Empathetic to Customers?

Is Your Organization Empathetic to Customers? Every successful call center knows that great customer experiences can garner customer loyalty, improve…

4 years ago

Do employees value organizational values? Bridge the gap!

Values are the foundation for everything that your business represents. Business heads invest intellect and articulate core values with immense…

4 years ago

Under and Over staffing can get your business at death’s door

Your business is booming, sales are soaring, operations are running smoothly and customers are pouring in! You are bringing your…

4 years ago