customer data

CX In 2022 And What We Have Learnt So Far

Nearing the half yearly mark of 2022, we decided to take stock and find out if we’ve missed any CX…

3 years ago

The Top Industries That Need Chat Support Services

Chat windows and support pop ups are not new. In fact, live chat support has its origins dating back to…

3 years ago

How Real Time Customer Support is Driving Revenue

At the onset, let’s understand that Real-time support is no longer a luxury, it is an expectation.  Consumer patience is…

3 years ago

Top Tips to Improve Customer Service in The Education Sector

Traditionally, our education system has been somewhat unaware and estranged from the concept of customer service. However, with increased privatization,…

4 years ago

How Technology is Boosting Real Estate Customer Experience

Consumers have been pushed to rapidly accept digitization during the pandemic and Real Estate customers are a definite inclusion in…

4 years ago