The educational sector is becoming increasingly competitive these days. Educational institutes are not simply announcing their admissions anymore; they have to connect with their students and parents. When it comes to examinations such as the SRM Joint Engineering Entrance Examination (SRMJEEE), there are thousands of students seeking guidance before making any decision.
At this point, professional tele counselling and customer support services play a vital role in boosting admissions for educational institutes. By availing the professional tele calling and customer support services offered by Syrow – the best outsourcing customer support provider, educational institutes can easily connect with their prospective students and increase the walk-in figures to their institutes.
When it comes to educational admissions, students and parents have a lot to ask before making any decision. These may include:
Course details
Eligibility criteria
Information about the entrance examinations
Scholarships
Facilities
Placement records
Without proper follow-ups from the educational institutes, interested students may turn their backs on their chosen institutes and join another one.
Tele counselling and admission calling assist educational institutes:
✔ Build trust with students and parents
✔ Offer instant solutions for admission-related queries
✔ Promote campus visits and walk-ins
✔ Boost student admissions
✔ Foster strong relationships with prospective students
By outsourcing these processes with Syrow, the institute is able to leverage the expertise of the counsellors and the power of technology to convert leads into admissions.
Syrow offers complete outsourcing solutions for customer support and telecalling services for the marketing of examinations like SRMJEEE.
With the help of structured tele counselling and admission calling processes, the students and parents are counselled by the Syrow counsellors on the admission procedure and encouraged to visit the campus for counselling sessions.
Some of the key processes include:
Making calls to students who registered for SRMJEEE
Explaining the details of the examination and the admission procedure
Addressing queries from parents and students
Promoting campus visits for counselling sessions
Reminders for deadlines
Following up with interested candidates
This way, the student is properly guided through the processes, which will definitely boost the admissions for the institute.
One of the key benefits of partnering with Syrow is the 24*7 human support service.
Syrow’s trained support executives answer incoming calls from students and parents seeking information on SRMJEEE, courses offered, admission process, and facilities on campus.
This ensures that no incoming calls are left unanswered during peak admission seasons.
Educational institutes often receive a high volume of incoming calls from different sources such as:
Website forms
Social Media campaigns
Digital marketing advertisements
Emails
Syrow’s 24/7 email, ticket, and digital marketing lead nurturing support ensures that each lead is responded to immediately and nurtured regularly to increase the chances of converting digital marketing leads to admissions.
Many students prefer messaging over calling. Syrow’s 24/7 chat and messaging support helps educational institutes answer their queries on admissions effectively.
This helps institutes to have instant messaging with prospective students.
Syrow’s outbound tele calling services play a vital part in admission calling and tele counselling.
Syrow’s experienced tele calling agents make outgoing calls to students and parents who have registered for SRMJEEE, have downloaded admission brochures, or have shown interest in any course offered in the university.
WhatsApp is one of the most powerful communication channels for students.
Syrow helps educational institutes send the following through bulk WhatsApp messaging:
Admission notifications
SRMJEEE notifications
Application notifications
Event notifications
Syrow provides bulk voice broadcasting, which helps educational institutes send thousands of recorded voice messages to students at once.
The messages can be about the following:
Exam notifications
Admission notifications
Counselling session notifications
Through WhatsApp marketing messaging, educational institutes can send the following to students:
Admission brochures
Campus videos
Course information
Scholarship information
This helps in creating a better engagement experience for students through interactive communication.
Communication through SMS is always a must for educational institutes to send admission-related information to students.
Syrow provides the following SMS services to educational institutes:
Transactional SMS service
Promotional SMS service
OTP SMS service
Educational institutes use mobile apps or websites for admission-related activities.
Syrow provides web, iOS, and Android app calling integration, which helps students directly contact admission counselors through the platform.
Syrow provides a chat application for websites and mobile apps, which helps students directly chat with counselors for admission-related information.
Apart from human support services, Syrow also offers AI-powered communication solutions that help the institute deal with a large volume of student queries efficiently.
Syrow’s Phone AI Bot Incoming Call Handling solution can answer student queries on the following topics:
SRMJEEE exam details
Eligibility for admissions
Application procedure
With the WhatsApp AI Bot solution, the institute can answer student queries on admissions and provide instant support.
With the WhatsApp AI chatbot solution offered by Syrow, the institute can attend student calls 24*7 and answer queries on the following topics:
Courses offered by the institute
Fees structure
Admission procedure
Exam dates
With the AI calling solution offered by Syrow, the institute can automate calls to registered leads and provide pre-recorded information on admissions and counseling sessions.
With the AI chatbot application solution offered by Syrow, the institute can provide quick answers to student queries without making them wait.
Educational Institutes partnering with the best outsourcing customer support service provider Syrow reap the following benefits:
✔ Increased Admission Conversions
With the help of tele counselling and lead nurturing, the admissions get a significant boost.
✔ 24*7 Support for the Students
Students and parents get the required information about admissions at any given time.
✔ Trained Tele Counsellors
Skilled tele counsellors ensure effective communication and persuasion.
✔ Faster Lead Follow-ups
Quick responses help increase student engagement and instil confidence.
✔ AI + Human Hybrid Communication
Effective communication is ensured through the combined power of human expertise and AI.
✔ Increased Campus Walk-ins
Tele counselling sessions help students develop the confidence to visit the campus for admissions.
When the tele counsellors at Syrow speak with the students and parents, they provide the required information and guidance on:
Benefits of SRMJEEE
Strengths of the Institute
Admission Process
Doubts about the Course and Fees
By doing this, the students develop the confidence and trust required to visit the institute for counselling sessions and complete the admissions.
Syrow excels in providing the best outsourcing customer support to the education sector due to the following reasons:
✔ Human tele counselling capabilities
✔ AI communication solutions
✔ 24/7 customer support capabilities
✔ Multi-channel communication solutions
With the combined strength of these capabilities, Syrow can provide excellent support to educational institutions to handle thousands of student queries efficiently and achieve better admission conversions.
Admission to various competitive exams like SRMJEEE is not achieved through mere marketing campaigns. Rather, the educational institute has to maintain constant communication with the student population and provide professional tele counselling to convert the student interest into actual admissions.
With the support of Syrow – the best outsourcing customer support provider, the institute can use tele calling, tele counselling, AI chatbots, WhatsApp marketing, and 24/7 student support to build trust among the student population and achieve higher admissions.
With the combined strength of technology and professional support, the educational institute can provide a smooth admission experience to every student.
✨ Ready to transform your institute’s admission process with smart tele counselling and AI-powered communication?
How many potential students can your institute convert into successful admissions with the right support system in place?
Reserve your consultation call now at https://syrow.com/consultation/
For More Information:
🌐 Visit our site: https://www.syrow.com/
📝 Register Free at Syrow Care 2.0: https://care.syrow.com
📧 Email: info@syrow.com
📞 Contact Us:
🇺🇸 USA: +1 225 577 5522
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WhatsApp: +918068863000
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