‘Empowerment’ is a key and oft used term in today’s times. It stems from a modern perspective that allows one…
A Knowledge Management System in a Customer Service Set-up is considered proactive for a number of reasons. But primarily, it…
Employee Skill Development and Training is considered to be an investment in your best company resources - people. Neglected areas…
There has been a surge of companies hiring remote employees in recent times. The lockdown situation forced a large percentage…