self-service

It’s time you talk to your customer in their language, hope you’re doing it

For all the efforts your support teams put in to delight the customer profitably, one fact often goes unnoticed: language.…

4 years ago

Give Your Customer Support an Edge with these Services

One of the biggest challenges for modern businesses is to build differentiators that will win customer loyalty. Businesses used to…

4 years ago

5 ways in which Banks and SME Loan Providers Can Boost their Customer Service

It’s the age of Digital Transformation and businesses across industry, are upping their game to stay relevant and effective. Financial…

4 years ago