Nearing the half yearly mark of 2022, we decided to take stock and find out if we’ve missed any CX…
Patience is a virtue, no doubt, but when it comes to your customers, testing this virtue can cost you! Let’s…
Today, customer support innovation that is accurately in tune with customer emotions is the ideal driving force behind successful businesses.…
As we ease into 2022, an analytical look back at 2021, throws light on some interesting facts about customers. You…
Businesses have been exposed to the challenges and opportunities of online buying for the last 15 years. However, the market…