24hr Customer Service Monthly Packages
Be open for the business opportunities 24 hours a day and 365 days a year... Yes, Syrow™ is a Omnichannel Customer Service provider to be available for esteem Customers of your Organization on the channel of their choice, that might be Phone, Email, Chat, WhatsApp or Ticket.
After a phone call or an online chat, customer should feel satisfied saying an helpful & competent person assisted in every possible way. Syrow™ Care Advisors adapt to your business and Customers, as per the need.
Well trained pool of Advisors will be working on rotational shifts with no breaks. Domestic process Advisors got excellent English, Hindi and Regional Language skills. As soon the package is chosen, our Client Relationship Manager will get in touch with you for process Knowledge Transfer (KT).
You will be charged only for the amount of time we spend on your process. This will cover all your hiring, training, infrastructure, technology, leadership team, and timely reports etc along with Advisors to support your customers 24x7 and Spread Happiness.
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Syrow™ Care
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Outsourcing to Others
|
In-house Team
|
| |
Monthly Price (INR) |
| Monthly Price (INR) |
99999 |
77777 |
66666 |
| |
Number of Advisors Required |
| Number of Advisors Required |
✓ |
CALC |
CALC |
| |
Advisor Cost |
| Advisor Cost |
✓ |
25,000 |
20,000 |
| |
Salaries for Advisors |
| Salaries for Advisors |
✓ |
CALC |
CALC |
| |
Team Lead Cost |
| Team Lead Cost |
✓ |
✓ |
CALC |
| |
Trainer, QA, MIS & WFM Team Cost |
| Trainer, QA, MIS & WFM Team Cost |
✓ |
Extra |
Extra |
| |
Network Engineer, House Keeping, Admin etc. |
| Network Engineer, House Keeping, Admin etc. |
✓ |
✓ |
Extra |
| |
Cost Per Hire HR Cost |
| Cost Per Hire HR Cost |
✓ |
✓ |
Extra |
| |
Infra Cost @ 4,000 pm |
| Infra Cost @ 4,000 pm |
✓ |
✓ |
CALC |
| |
Telephone Charges |
| Telephone Charges |
✓ |
✓ |
CALC |
| |
Dialer/Technology Charges |
| Dialer/Technology Charges |
✓ |
Limited |
CALC |
| |
Multilingual |
| Multilingual |
✓ |
Extra |
Extra |
| |
Detailed Daily Reports |
| Detailed Daily Reports |
✓ |
Limited |
Limited |
| |
Cloud based Call Recording System |
| Cloud based Call Recording System |
✓ |
Limited |
Extra |
| |
CSAT Scores |
| CSAT Scores |
✓ |
No |
Extra |
| |
NPS Scores |
| NPS Scores |
✓ |
No |
Extra |
| |
Attrition |
| Attrition |
No Effect |
Rehire & Retrain |
Rehire & Retrain |
| |
SMS Alerts |
| SMS Alerts |
Available |
Extra |
Extra |
| |
Call History (CRM) |
| Call History (CRM) |
Instant Online |
On Request Offline |
Limited |
| |
Handling Phone Calls or Emails/Tickets/Leads or Web/WhatsApp Chat |
| Handling Phone Calls or Emails/Tickets/Leads or Web/WhatsApp Chat |
✓ |
Limited |
Limited |
| |
Volume Spike |
| Volume Spike |
Can be accommodated with prorata charges @ 9/- for extra minute |
Need advance intimation |
Need to Hire Extra |
| |
Scale Up |
| Scale Up |
Immediate |
Need to hire & train |
Need to hire & train |
| |
Scale Down |
| Scale Down |
From Next Month Billing Cycle |
After Contract Period |
Need to Fire & Pay Compensation |
| |
Ticketing System Integrations (Zendesk, Freshdesk, Zoho, etc) |
| Ticketing System Integrations (Zendesk, Freshdesk, Zoho, etc) |
✓ |
No |
Extra |
| |
Data Visualization Tools Integrations (Klipfolio, Tableau, etc) |
| Data Visualization Tools Integrations (Klipfolio, Tableau, etc) |
✓ |
No |
Extra |
| |
API & Widgets |
| API & Widgets |
✓ |
No |
Extra |
| |
Monthly Price (INR) |
| Monthly Price (INR) |
99999 |
77777 |
66666 |
| |
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Choose
x
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Tele Calling Monthly Packages
Syrow offers a various tele calling packages to reach your customers via phone for fixed set of hours as per the business requirement. All are monthly packages that will facilitate to call your customers those are given consent to reach.
Well trained pool of executives will be working on your process, they will reach out to customers at the best suitable time for maximum reach and productivity. Domestic process executives will have excellent English, Hindi and Regional Language skills.
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Working Days:
Mon - Sat
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Monthly Fee
₹31,999
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Select
Number of Packs
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Working Days:
Mon - Sat
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Monthly Fee
₹45,999
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Select
Number of Packs
