Syrow Care brings WhatsApp, website chat and an AI bot trained on your business into one inbox. It answers the everyday questions round the clock, and hands the tricky ones to your team.
A Syrow specialist will call you within one working day. From setup to everyday conversations, our team will work alongside you to help you deliver the best customer experience to every customer.
Here's what happens next with Syrow Care: the AI bot answers on WhatsApp in seconds, the conversation lands in your shared inbox, and anything that needs a person waits for your team in the morning.
I want this for my startupFour steps, and most startups finish the first two on day one.
Link WhatsApp and add the chat widget to your website.
Teach the AI bot from your website, files and FAQs.
Customers get instant replies, day and night.
Anything sensitive goes straight to the right person on your team.
Your customers already message you on WhatsApp and your website. Syrow Care brings those conversations together, so nothing sits unread on someone's phone.
Point it at your website, upload your documents, paste your FAQs. The bot learns your products, prices and policies, and answers in your own words.
With AI actions, the bot can capture a lead, look up an order, or send details to the tools you already use, while the customer is still in the chat.
Tell the bot in plain English when to hand over. Refunds, complaints, a big order: it passes the conversation to your team with the full history, so the customer never repeats themselves.
Support rarely breaks all at once. It slips, one moment at a time.
A customer. You can't take it, and you can't ignore it.
They messaged on Saturday night. Nobody replied.
Delivery times, pricing, refunds. Your team types them all day.
WhatsApp on one phone, email in another, no shared history.
Most questions arrive when people are free: evenings, weekends, festival days. That's exactly when a small team isn't. Syrow Care covers the other 15 hours without adding a single shift.
10 AM to 7 PM, on working days
Nights, Sundays and Diwali included
Conversations Syrow has handled for businesses since 2016
With Syrow, I can focus on what's important to the business instead of fighting customer experience hassles. Not having to worry about it is half the battle.
This idea of "customer excellence" is not something we had, or even had the capability to provide, before Syrow.
Syrow helps us address our liability and security concerns by letting us monitor every conversation and call recording. No other solution offers this.
Syrow Care is the free platform. If you'd also like a trained team to handle your calls, chats and emails, Syrow's managed customer support service is available as a separate, pay-as-you-go plan. Many startups begin with Syrow Care and add the team only when volumes grow.
The easiest way to know if it fits is to watch it answer your own customers. As a Startup India startup, you can do that at no cost.
Name, email and phone. A Syrow specialist calls you within one working day and gets your channels and AI bot live.
Fill in the formThe Syrow Care platform: WhatsApp and web chat channels, the chat widget, the AI bot with training and AI actions, smart escalation, the shared inbox and the mobile apps. Syrow's managed support team (human agents) is a separate paid service and is not part of the free offer.
Every startup registered on the Startup India Hub gets 1 month of Syrow Care free. Startups with income tax exemption under Section 80-IAC get 2 months.
Nothing happens automatically. If you'd like to continue with Syrow Care, we'll suggest a plan that suits your volumes. If not, that's completely fine.
No. WhatsApp connects with Meta in a few clicks, and the website chat goes live by pasting one script tag. Our team will walk you through it on the call.
It answers from the content you train it on, and you set the rules for when it hands over to a person. Anything it isn't sure about can go straight to your team.
It's usually the best time to start. Good habits are easier to set while volumes are small, and the bot is ready the day things pick up.
That's what the free period is for: seeing it happen with your own customers.
I'd like to see that