Tips

Why the Need for Customer Service Outsourcing Is On the Rise?

Outsourcing your business processes can be a big decision to take. For many companies outsourcing customer service can be quite…

7 years ago

The Best Virtual Assistant at Your Service

Nowadays most startups entrepreneurs and owners at some time given a thought on getting additional support through outsourcing. Whether it…

7 years ago

Are You Attending Every Customer Call?

We have far moved on from those days when businesses would be just a 9 to 5 thing. For businesses,…

7 years ago

Why Companies Should Focus More on Customer Service for Gen Z’ers and Millennials?

Still facing a problem in keeping pace with the changing technology and market trends? There is a never-ending conversation on…

7 years ago

How Does Outsourcing Your Call Center Operations Helps Your Business Process Improvement (BPI)?

Be it a service based company or a product oriented company, the primary thing you will need for business growth…

8 years ago

What are the KPI’s of Contact Centre Operations, for In House or Outsourcing?

If you’re planning to setup an in-house call centre or have one already, you invariably deal with a lot of…

8 years ago