Targeting or focusing on those customers who are ready to purchase your product or service makes good business sense. It…
GenZ workers are the ones who were born between 1995 and 2015. Today, there are between 5 and 25 years…
Companies utilizing the SaaS model are increasing day by day. It's a platform that suits business and customers alike, creating…
If customer is king, market research is like a deep conversation with royalty! The purpose of this talk would be…
Customer preferences and consumer behavior is constantly changing… a buyer no longer needs to travel to the market or spend…
Many new age businesses have discovered the benefits of outsourcing their customer care needs. Contrary to some beliefs, the main…
Why are so many companies uneasy with the thought of outsourcing their customer service? Is it entirely due to bad…
Businesses are usually keen on executing and managing their business operations through their in-house teams. But as the company business…
When you talk about call center companies most business owners do not have a good perception about it. In the…
All of us want our business to grow and maintain a good reputation of our company. Especially when it comes…