Knowledge Base

How RPA Can Make Customer Service Advisors More Effective

The value offered by Robotic Process Automation is being realized by businesses globally. As an addition to their customer support…

5 years ago

Best Practices For Integrating Messaging Into A Customer Service Strategy

Communicating with your customers is the best way to know exactly what they want and to get frank feedback. But…

5 years ago

How Technology Offers Customer Value

Currently, top companies offering the best customer value dominate that space purely due to their innovative use of technology. Customer…

5 years ago

How You Can Improve Your Business With Employee Skill Development

Employee Skill Development and Training is considered to be an investment in your best company resources - people. Neglected areas…

5 years ago

4 Disruptive Technologies With A Bright Future In Every Sector

Technology plays an undeniable role in our lives. A disruptive technology, is one that breaks down old patterns and begins…

5 years ago

How Are Pricing Policies Decided During A Pandemic?

Pricing decisions or pricing policies are decided based on numerous external factors. One of the primary external factors to influence…

5 years ago

Do You Know How To Boost Your Online Conversion Rate?

Your online conversion rate simply refers to how well your website turns visitors into customers. A high conversion rate is…

5 years ago

What Your Startup Needs For The Best Online Content Strategy

Online content refers to the words, images and videos that you create and share on the internet, mostly for marketing.  …

5 years ago

How To Train and Motivate Your Remote Employees

There has been a surge of companies hiring remote employees in recent times. The lockdown situation forced a large percentage…

5 years ago

Top 3 Factors Boosting The Indian Healthcare Sector

The Indian Healthcare Industry has been doing pretty well over the past few years. Even prior to the COVID-19 pandemic, areas…

5 years ago