Many new age businesses have discovered the benefits of outsourcing their customer care needs. Contrary to some beliefs, the main…
Why are so many companies uneasy with the thought of outsourcing their customer service? Is it entirely due to bad…
It’s time to welcome the customer reviews trend that’s transforming the landscape of businesses. Here are the figures that tell…
If you’re a Start-up company or a Mid-Sized Enterprise thinking about outsourcing your customer service department, you are not alone!…
Organizations invest a large sum of money to set-up an established call centre. Though outsourcing the call-centre services is a…
Outsourcing is a business practice in which a company hires another company or an individual to perform tasks, handle operations…
Yes! So you got the order, and the Client is yours. Great news indeed! Now comes the actual action. Imagine…
Businesses are usually keen on executing and managing their business operations through their in-house teams. But as the company business…
When you talk about call center companies most business owners do not have a good perception about it. In the…
All of us want our business to grow and maintain a good reputation of our company. Especially when it comes…