Your business is booming, sales are soaring, operations are running smoothly and customers are pouring in! You are bringing your…
“Do what you do so well that they will want to see it again and bring their friends.” --Walt Disney…
Gartner (as quoted in Forbes) once famously said that “80% of a company’s future revenues will come from just 20%…
Over the years, India has evolved into a contact center outsourcing powerhouse. But is the country’s huge cohort of English-speaking…
For all the efforts your support teams put in to delight the customer profitably, one fact often goes unnoticed: language.…
One of the biggest challenges for modern businesses is to build differentiators that will win customer loyalty. Businesses used to…
So, are you an enterprise considering moving from in-house to external sales or customer service? How do you start comparing…
Nowadays most startups entrepreneurs and owners at some time given a thought on getting additional support through outsourcing. Whether it…