Over the years, India has evolved into a contact center outsourcing powerhouse. But is the country’s huge cohort of English-speaking…
For all the efforts your support teams put in to delight the customer profitably, one fact often goes unnoticed: language.…
One of the biggest challenges for modern businesses is to build differentiators that will win customer loyalty. Businesses used to…
So, are you an enterprise considering moving from in-house to external sales or customer service? How do you start comparing…
Nowadays most startups entrepreneurs and owners at some time given a thought on getting additional support through outsourcing. Whether it…