Solve multiple business challenges by outsourcing your customer care activities

7 years ago

As you begin to grow your business to the next level of accomplishment, you will naturally realize the importance of…

Why Customer Service via Social Media is so Effective

7 years ago

The initial purpose of businesses utilizing social media platforms was to market their brands, ideas, products and services. However, due…

How important is Customer Service to a Start-up with a Minimal Customer Base?

7 years ago

Your company is in its emergent, initial stages. There’s much to be done in merely setting up operations. Capital is…

Why India is Still a Top Outsourcing Destination?

7 years ago

The Business Process Outsourcing (BPO) sector is the second largest from the Indian IT/ITES industry, of which Customer Service is…

How well-trained is your outsourced customer service team?

7 years ago

The trend to outsource Customer Service activities is a popular one. Many SMEs and Startups rely on third parties for…