If you’re a Start-up company or a Mid-Sized Enterprise thinking about outsourcing your customer service department, you are not alone!…
Organizations invest a large sum of money to set-up an established call centre. Though outsourcing the call-centre services is a…
Outsourcing is a business practice in which a company hires another company or an individual to perform tasks, handle operations…
As Steve Job correctly said, "When you're in a start-up, the first ten people will determine whether the company succeeds…
Yes! So you got the order, and the Client is yours. Great news indeed! Now comes the actual action. Imagine…