In today's digital age, e-commerce has become a prominent part of our lives. With the rise of online shopping, customers…
Nearing the half yearly mark of 2022, we decided to take stock and find out if we’ve missed any CX…
The idea of utilising information about your customers to make them feel understood, special and motivated, is not new. Most…
Patience is a virtue, no doubt, but when it comes to your customers, testing this virtue can cost you! Let’s…
Want to get your customers hooked onto your brand? It’s easy - just reward them! But is it really that…