The initial purpose of businesses utilizing social media platforms was to market their brands, ideas, products and services. However, due…
Your company is in its emergent, initial stages. There’s much to be done in merely setting up operations. Capital is…
The Business Process Outsourcing (BPO) sector is the second largest from the Indian IT/ITES industry, of which Customer Service is…
The trend to outsource Customer Service activities is a popular one. Many SMEs and Startups rely on third parties for…
Every few years, new challenges crop up in handling customer base. Earlier, they could contact you to inquire or report…