Royal Treatment for New Customers vs Rewards for Existing Customers

4 years ago

Customers are the lifeline of your business. So naturally, you make every effort to acquire more customers. While there’s nothing…

Is Your Organization Empathetic to Customers?

4 years ago

Is Your Organization Empathetic to Customers? Every successful call center knows that great customer experiences can garner customer loyalty, improve…

Do employees value organizational values? Bridge the gap!

4 years ago

Values are the foundation for everything that your business represents. Business heads invest intellect and articulate core values with immense…

Under and Over staffing can get your business at death’s door

4 years ago

Your business is booming, sales are soaring, operations are running smoothly and customers are pouring in! You are bringing your…

What Does Customer Loyalty Mean For Your Business?

4 years ago

“Do what you do so well that they will want to see it again and bring their friends.” --Walt Disney…