Patience is a virtue, no doubt, but when it comes to your customers, testing this virtue can cost you! Let’s…
Want to get your customers hooked onto your brand? It’s easy - just reward them! But is it really that…
‘Empowerment’ is a key and oft used term in today’s times. It stems from a modern perspective that allows one…
Social media has become a crucial support channel in these times. Customers prefer to interact with their brands through social…
Today, customer support innovation that is accurately in tune with customer emotions is the ideal driving force behind successful businesses.…