Why Listening to Customers is the Key to Your Organization’s Success

4 years ago

Here’s how not to handle customer complaints: In 2018, a customer ordered three cartons of toilet paper from the world’s…

How Does First Call Resolution Enhance Your Brand Image

4 years ago

The fundamental aim of establishing a contact center is to provide seamless resolutions to the customers. And to achieve this,…

What Are The Three Mistakes That Can Be Powerful Learning Opportunities

4 years ago

“A mistake is only a mistake if you don’t learn from it. Otherwise it is a lesson.” --Unknown Individuals make…

Are Your Employees Really Your Most Important Asset?

4 years ago

 “Clients do not come first. Employees come first. If you take care of your employees, they will take care of…

Syrow integrates with Cashfree to reduce cart abandonment and boost your business

4 years ago

Syrow has recently joined hands with Cashfree, the next generation payment solution company, via a seamless API integration. This strategic…