Syrow vs Firstsource: Top Contact Centers in India

Syrow vs Firstsource: Omnichannel Customer Support in India In the Digital Age, customer support is no longer about call centers and email alone. Customers want immediate, customized, and frictionless communication across various channels — from social media and live chat to WhatsApp, SMS, and artificial intelligence-powered self-service platforms. This growing expectation has created omnichannel customer …