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Syrow – Be BEST at Customer Service

Customer service is the support you offer your customers — both before and after they buy your product — that helps them have an easy and enjoyable experience with you. Customer service is essential for customer satisfaction and retention, as well as profitability in the retail industry.

Syrow is simple to start and easy to scale-up / scale-down as per the needs and bring every customer conversation into a centralized, User-friendly interface, helping Customer support agents and resolve the problem.

Get in touch with us to get more information on how to improve customer satisfaction, and know how to lessen your burden.

 

Customer Support Redefined
100% Satisfaction Guaranteed

How Syrow works?

How Syrow works?

OUR SERVICES

Small Business Answering

A small business answering service will provide great customer service as it is an important tool for success. A small business answering service helps you maximize your marketing, because you won’t miss out on the leads your campaigns generate. Small businesses can’t afford to miss out on opportunities-every customer counts. At the same time, a service provider for small businesses has to be able to work on a small business budget.

24/7 Live Answering

In today’s world of business, every customers expect 24-hour service because customers search the products and services on the internet you provide at all hours.People have many reasons calling at odd hours. With Syrow, Our telephone operators are on the clock 24 hours a day, 7 days a week, to ensure your customers are getting the attention they need and answering service won’t be knocked out by a single event-whether it’s a holiday .

Bilingual Services

At syrow, we speak your customers language, literally! We offer our bilingual answering service to you at no additional costs. Ensuring all your customers are understood, and the messages are relayed regardless of the language.This means all your calls go to our bilingual virtual receptionist teams by default. This will help in Customer retention and goodwill increase, and your bilingual callers will be more likely to refer to you others.

Lead Generation

Whether you own the business, or are managing a lead generation program for your company, the bottom line results of all your campaigns are incredibly important.Our team brings the expertise and resources to execute strategies that will be most effective for each client. Campaigns are optimized continuously to increase volume and quality of leads.

After Hour Answering

Today’s customer expects better. Even if your customers happen to live in your time zone, the internet has created an expectation of 24-hour availability. With an after hours phone answering service for your office, that’s exactly what they’ll get. When your staff goes home, we clock in, delivering excellent customer service until your team is ready to take over again.

Call Routing and Transfer

Call routing protocols determine where a call is transferred. We regularly connect and route urgent calls for concerned professionals during all hours of the day. Our team partners determine which calls need to be transferred and where these calls should be routed.We target an internal service level to answer calls within rings, take a message, and send that message along to you.

Inbound Sales

Inbound Sales is the process of focusing on individual buyers and their personal needs, points of pain, frustrations and goals. Marketing used to be cold calls, trade shows, email list buying and other activities in today’s day and age. We are trained to land sales, cross-sell, upsell, and qualify leads. Our capable team soft sells your offerings in a consultative, effective manner and then asks for the sale

Virtual Receptionist

Our virtual office receptionists answer your business phone lines in your company name, following a call flow. We provide best virtual receptionist service friendly, professional, and efficient. That’s why we will provide you with a trained specialist to answer your phone calls, ensuring no phone call goes unanswered. We do it with careful training, effective technology, and the best customer experience associates anywhere.

Inbound direct Answering

A Direct Response call center was experiencing low revenue per call and an unusually high number of customer service call-back issues. We offers Direct Response Inbound Solutions to receive, qualify, track and manage inquiries from interested consumers that originate from multiple media sources and have a dedicated Team Marketing and Sales that is adept at handling the needs of direct response campaigns.

Inbound Services

Inbound customer service is one of the most important aspects of any business. Excellent service will provide you with a better reputation from your customers, that leads to loyalty and sustainable revenue. Our professional approach to provide the best inbound call center solutions for companies and organizations. 

Urgent call Handling

As with all disasters, there should be a plan to handle the situation effectively. Urgent calls are handled with competence and efficiency not bewilderment and bumbling. We will work diligently to make sure the proper people are reached and informed of emergencies.

 

Dedicated Agents

Dedicated Agents are immersed in your culture and gain valuable knowledge and techniques to respond to your unique customer needs.All our clients have the benefit of agents who are well-trained, superbly equipped with information technologies and who have the ability to be a seamless part of the clients’ organizations and companies.

Packages

We offer a variety of packages to get you started. The more hours you buy, the lower the cost. All of these monthly packages include 24 hours of service 7 days a week for 365 days.If you’re looking for larger Customer Support team, please e-mail us at eq@syrow.com

PACKAGES

60 CALL

$

18,000

PER MONTH + TAX

per day (24/7 Service)

Shared Service with max. 120 minutes

120 CALLS

$

27,000

PER MONTH + TAX

per day (24/7 Service)

Shared Service with max.240 minutes

180 CALLS

35,000

PER MONTH + TAX

per day (24/7 Service)

Shared Service with max.360 minutes

240 CALLS

42,000

PER MONTH + TAX

per day (24/7 Service)

Shared Service with max. 480 minutes

8 HOURS

24,000

PER MONTH + TAX

Dedicated Service

5 day a week (Mon-Fri)

8 HOURS

26,000

PER MONTH + TAX

Dedicated Service

6 day a week (Mon-Sat)

Our Esteemed Clients

Syrow

S3, #255, 2nd Floor, Anjanadri Towers,
2nd Cross Road, HRBR Layout 1st Block,
Kalyan Nagar, Bengaluru – 560 043.

080-33293139

eq@syrow.com

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